Terms and Conditions

Terms and Conditions for Hidmona General Trading:

  1. Scope:

    • These terms and conditions govern the contractual relationship between Hidmona General Trading and customers purchasing cosmetic and hair products.
    • By purchasing our products through our online shop at https://hidmona-shop.com customers accept these terms and conditions.
  2. Products:

    • Hidmona General Trading sells cosmetic and hair products.
    • Due to hygiene reasons, our products are non-returnable.
    • Customers are advised to carefully review the products before making a purchase to ensure they meet their requirements.
  3. Ordering and Payment:

    • Customers can place orders for products through our online shop at [Website-URL].
    • Orders are placed by adding desired products to the cart, followed by a checkout process.
    • Payment can be made using the provided payment methods on the online shop.
    • Hidmona General Trading retains ownership of the products until full payment is received.
  4. Prices and Shipping:

    • The prices for our products are listed in the currency valid at the time of purchase.
    • Shipping costs will be communicated to customers before completing the order.
    • Customers are responsible for any customs duties or taxes incurred when importing the products into their country.
  5. Delivery:

    • Hidmona General Trading endeavors to deliver the ordered products within a reasonable timeframe.
    • Delays due to unforeseen circumstances may occur, for which Hidmona General Trading cannot be held liable.
  6. Warranty and Liability:

    • Hidmona General Trading guarantees that the delivered products are free from defects.
    • Customers should inspect the products upon receipt and inform us within a reasonable period of any defects.
    • Hidmona General Trading is not liable for damages resulting from improper use of the products.
  7. Privacy:

    • Hidmona General Trading collects, stores, and processes customer's personal data in accordance with applicable privacy laws.
    • Customer data is treated confidentially and not disclosed to third parties unless legally required.
  8. Dispute Resolution:

    • In case of disputes between Hidmona General Trading and customers, efforts will be made to reach an amicable solution.
    • If an out-of-court settlement is not possible, disputes shall be subject to the jurisdiction of Switzerland.
  9. Changes to the Terms and Conditions:

    • Hidmona General Trading reserves the right to modify these terms and conditions at any time.
    • Customers will be notified of any changes and have the opportunity to object to the amendments.
  10. Final Provisions:

    • If any provision of these terms and conditions is wholly or partially invalid, the remaining provisions shall remain valid.
    • These terms and conditions are drafted in English, and in case of any discrepancies, the English version shall prevail.